And be sure to review your ad groups to make sure offers haven’t expired or changed. 2. You targeted me with your ad but rejected me with your page Sales teams want sales qualified leads (SQLs) who are ready to buy. Marketing managers want ads with high CTRs and conversion rates. But when MQL and SQL goals collide, it gives visitors whiplash. Here’s a decent-enough ad about selling houses: Looks good. I click.
Then I get to the landing page, and I have no idea why I’m Fax Lists here: What’s a “personal representative”? Am I administering an estate? I don’t know. Am I supposed to know? None of these things were mentioned in the ad, and now I’m worried about filling out the form. I don’t know if I’m in the right place, and I don’t feel ready to take the next step. Where did this marketer go wrong? I’d guess that the sales team (or business owner) is trying to weed out tire-kickers by tweaking the LP messaging.

But when it comes to the Google Ads, “personal representative” drives lower CTRs. Lots of marketers are afraid to qualify clicks at an ad level because it can translate to a lower expected CTR, which can bring down your Quality Score. But it’s better to pay a little more for fewer qualified clicks than to spend a little less for clicks that won’t convert. Looking again at our example, the best move for improving conversions depends on the company’s target and goal.
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